Topic: The Personal Experience Factor
Register for Wizards on the Road Mike Dandridge believes that small businesses are the foundation for the well being of the nation’s economy. And he knows of the challenges facing small business owners.
Mike managed a small business in a small town facing giant competitors and, through trial-and-error, grew his small business from 3 Million to more than 12 million dollars annual sales within 12 months.
Today Mike shares what he learned from those experiences in the field. We’re talking simple, actionable, you-can-start-doing-them-tomorrow battle-tested lessons about customer service, sales and marketing, and managing people that don’t play well together.
Mike is the author of The One Year Business Turnaround and recently designed a business “app” for the iPad 2 that measures the customer experience within a retail store.